Το κατάστημα θα είναι κλειστό απο 19-25/7 και από 30/7-15/8. Οι ηλεκτρονικές παραγγελίες που θα γίνουν σ’ αυτό το διάστημα θα αποσταλούν την πρώτη εργάσιμη.
Το κατάστημα θα είναι κλειστό απο 19-25/7 και από 30/7-15/8. Οι ηλεκτρονικές παραγγελίες που θα γίνουν σ’ αυτό το διάστημα θα αποσταλούν την πρώτη εργάσιμη.
TERMS OF USE & PRIVACY POLICY
The present terms, conditions and agreements apply to all transactions that will be carried out through the online store of our Company under the name ” Molyvda Niki” In The Gutter , number GEMI 042973906000, A.F.M 128097992, DOU. D΄Thessalonica , HEADQUARTERS: 14 Garbola Street 54631 Thessaloniki, phone 2315119260, e – mail : sales@inthegutter.gr
The following terms, conditions and agreements cover the sale of goods and products through our online store. Consequently, any user who does not agree with these terms must not use our online store and refrain from any transaction with it.
These terms, conditions and agreements can be changed at any time by our Company for this reason and each User must check them before making a transaction through our online store.
Those who wish, can freely visit the website of our company with the domain name https://inthegutter.gr/
However, in order to use the services of our online store and in particular to conclude sales contracts with our Company for the purpose of selling products from us to third parties, the following procedure is required, which must be completed before submitting a product order.
Therefore, if the Visitors of the Website wish to proceed with the purchase of one or some of our products, then they are obliged to complete the application pre -configured by us, which requires the entry of the valid e-mail address of the Visitor and a code ( Login Procedure – Create an account). The code ( Password ) entered by the Visitor must be unique and personalized and is used to certify the data of the counterparty of our Company. The confidentiality of this code is the exclusive responsibility of the customer, as our company does not know this code and can only assign a new code through the reset process.
In this application, the visitor is required to fill in his true information. The visitor bears sole responsibility for the truth, validity, accuracy, completeness and updating of the information he registers as his information in the application, and is solely responsible for any criminal consequences from the declaration of false or non-existent information.
Our Company makes every effort to ensure that the goods or products depicted / displayed for sale in our online store are depicted as perfectly as possible so that the consumer has full knowledge and an image of them. However, our Company reserves the right and is not bound for possible typographical errors or other errors made by mistake or by the error of third parties or by the intervention of third parties or due to force majeure.
The prices of our products are subject to change at any time without any prior notice. ALL OUR PRODUCT PRICES ARE DISPLAYED INCLUDING VAT.
Our Company fully complies with all applicable legislative provisions. Any information provided on our online store is provided “as is” without any warranty of any kind whatsoever.
Given the nature and volume of the Internet, under any circumstances and regardless of the existence or not of fault, our website bears no responsibility for any form of damage suffered by the visitor/user of the pages, options, services and contents of our website which and visits freely. The contents of our website are provided “as is” without any warranty expressed or implied in any way. To the fullest extent permitted by law, our website disclaims all warranties, express or implied, including, but not limited to, those of merchantability and fitness for a particular purpose.
Our website does not guarantee that the pages, services, options and contents will be provided without interruption, without errors and that errors will be corrected. Also, our website does not guarantee that it or any other related website or the servers through which they are made available to visitors/users/members, do not contain “viruses” or other harmful components. Our website does not under any circumstances guarantee the correctness, completeness or availability of the contents, pages, services, options or their results. The cost of possible corrections or services is borne by the visitor/user/member and in no case by our website.
As long as the above described procedure of registration and subsequent connection of the Visitor to our Online Store has taken place, then subsequently and if of course the Visitor so wishes, he can proceed to purchase products from our Online Store.
After choosing the product or products he is interested in, the Customer orders it/them by filling out the special form available in our online store. The information required in the form is: first name, last name, address, postal code, City, Telephone (landline or mobile), e – mail address and Country. Our Company may not intervene in the data entered by the Customer, which it perceives as correct and true, reserving all its legal rights in case it finds that these are fake, false or non-existent. In this application, the Customer is obliged to fill in his true information. The Client bears sole responsibility for the truth, validity, accuracy, completeness and updating of the information he registers as his information in the application, and is solely responsible for any criminal consequences from the declaration of false or non-existent information. By completing these details and sending them to our Company, the Visitor is registered with our Company.
In the event that our customer wishes to have it deleted, he can notify us in writing via email at sales@inthegutter.gr
acceptance of these terms, conditions and agreements is required before submitting the order in order to complete the process of submitting the order. With this marking, the Customer expressly and unreservedly declares that before submitting his order he was aware of them as well as that he knows and accepts that the order in question entails an obligation to pay Us the price of the ordered products. Then the order is automatically transferred to our Company. Until this moment, there is a proposal from the Customer to enter into a purchase contract.
As soon as our Company sends the Customer the confirmation of receipt of his order, which is in the form of an e- mail , then the order is considered received by the Company. The Customer receives special information for this purpose depending on the communication method he has chosen.
In the event that the Customer finds any error in his order, then he must IMMEDIATELY inform our Company in writing via email to the address sales@inthegutter.gr so that any incorrect information can be corrected and the order can be updated correctly, as well as the information provided to us has given, the delivery of the product will take place.
Our company then checks the availability, and if it exists, sends the customer the so-called “Order Acceptance Confirmation”. In the “Order Acceptance Confirmation” the ordered product and its characteristics, the price, the shipping costs and in general all the details of the order will be detailed. From this moment, the tort contract of sale between our Company and the Customer is considered concluded, creating relevant claims for the contracting parties.
In order for our company to ensure the best possible service to its customers, next to each product for sale is the indication “available”, if it is in stock, or the indication “sold out”, in case the product appears on our online site , however it is not available for sale to our customers.
However, precisely because of the nature of electronic transactions and the speed that governs them, our company reserves the right for the availability of its products, if they are not available at the time of submitting the order. In such a case, either the order will not be accepted by our Company, or, in the event that the product is sold out after the completion of the order, our Company undertakes the obligation to immediately notify the customer in one of the ways he has choose and cancel the transaction by returning the payment amount to the Customer, depending on the payment method. In both cases, the Company undertakes to take the above actions without culpable delay.
In case of an order consisting of several parts, if one of these parts is not available, then the Company must notify the customer immediately. The Customer is entitled without justification and if the order cannot be implemented in its entirety due to lack of availability, to cancel the order by sending an e- mail to sales@inthegutter.gr , and the Company is obliged to return the amount to the Customer within a reasonable time period from the receipt of the cancellation e- mail and in any case not after the lapse of 30 days.
The methods of delivery of the ordered product to the Customer and the more specific terms applicable to each of them are as follows:
In the event that our Customer chooses the delivery of the ordered product to our store at In The Gutter , Garbola 14 54631 Thessaloniki, then he is notified via the corresponding method of communication that he has indicated when submitting the order, for receipt of this from our store. In this case, the Customer is obliged to receive the product within 5 working days at the latest from his notification, at which time the product will be available for him in our Store. If, however, the 5 working days have passed, then our Company reserves the right to withdraw from the contract as well as all its related, legal claims due to the withdrawal. If the Customer is unable to come to pick up the product himself, then the third party who is not the buyer is required to bring with him to pick up the product a relevant authorization from the buyer as well as a public document (identity card, passport, etc.) proving the identity of the third recipient . Because according to the Law, upon receipt of the thing, the risk passes to the Buyer, the Buyer (or the Third Party, who according to the above acts in the name and on behalf of the Buyer) must carefully check the thing delivered to him and certify , signing the relevant form, that he received the ordered thing and that the thing delivered to him is what he ordered and is in perfect condition.
In the event that the Customer chooses as the place of delivery of the thing, a place that he wishes, then the thing is delivered by our Company, to a Courier Company, which undertakes the delivery of the thing to the Customer. The Customer is solely responsible for the correctness, truth and completeness of the information he entered when determining the place of delivery. In case this place is false or does not belong to the Customer, then our Company reserves all its legal rights. In the event that the delivery address does not belong to the Customer but to a Third Party, to whom the item will be delivered as a “gift”, then the Buyer must enter all the necessary requested information in the relevant form, so that our Company knows that the “Gift” procedure is to be followed. In any case of delivery of the thing through a courier company, both the Buyer and the Third Party – Donor (in the case of the Gift as mentioned above) must show a relevant document from a public authority for the identification of the person, while especially for the case where the thing is delivered to a Third Party, who acts in the name and on behalf of the Buyer (not in the case of the Gift), then the third party must have a relevant authorization to receive the thing as well as a relevant document from a public authority to establish identity. Because according to the Law, upon receipt of the thing, the risk passes to the Buyer, the Buyer (or the Third Party, who according to the above acts in the name and on behalf of the Buyer) must carefully check the thing delivered to him and certify , signing the relevant form, that he received the ordered thing and that the thing delivered to him is what he ordered and is in perfect condition.
In the event that the delivery of the ordered thing must be carried out by virtue of the relevant contractual agreement between our Company and our Customer in the Greek Territory, then our Company undertakes to deliver it within a period of 3 to 5 days, while in the event that the delivery of the must be carried out as above abroad, then our Company undertakes to deliver this within a period of 14 days. If, for any reason, it is reasonably foreseeable that the delivery of the order will be delayed, then our Company will immediately inform the Customer of this and will make every effort to deliver the order within a short and reasonable time to the Customer.
In any case, our Company must deliver the item no later than twenty days from the confirmation of the order unless force majeure occurs. In the event that these events last more than 30 days, each of the contracting parties has the right to terminate the contract without the right to compensation, while the Company is obliged, upon notification of the termination of the contract, to immediately return the amount of the price to the Customer, depending on the method payment thereof.
The cost of courier delivery of the ordered item to our Customer is €5 (i.e. five euros) for each order within the Greek Territory, while for each delivery of an ordered item abroad, the courier cost amounts to € 20 (i.e. 20 euros ) per order and is charged to our Customer, who must pay this in advance, as is also explicitly stated on the order platform of our online store, as soon as the delivery location is filled in by our Customer.
The following are limited payment methods:
PIRAEUS: GR5301722390005239100577781
In this case, the Customer will carry out the electronic transaction through a reference ( Link ) to the Bank’s relevant page, accepting both the banking terms of transaction and the terms of use of the respective Bank’s website. The possibility of payment in one of the A or B ways exists both for the case in which the customer receives the Item from our Company Store, and in the case in which the item is sent to an address of his choice (see above under 5b ).
Transaction security: All payments made using a card are processed through Nexi’s ” Nexi e – Commerce ” electronic payment platform Payments Greece SA and uses TLS 1.2 encryption with 128-bit encryption protocol ( Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
Our Company accepts payments by credit, debit and prepaid cards of: Visa , Mastercard , Maestro , Diners and Discover .
The customer has the option to pay the price at the same time as the delivery of the product, either at our Company’s Store, in which case there is no additional charge , or at the address he has chosen in cash or by using a credit / debit card. However, the use of a credit / debit card in this case is only permitted in the case of payment of the price in our Store, as in the other case of delivery to an address of the Customer’s choice, the courier company that will carry out the delivery will not be equipped with a relevant terminal. Therefore, in this case the Customer expressly declares by accepting the present that the price can only be paid in cash. The cost of Cash on Delivery for destinations within Greece is set at €2.50 (i.e. €2 and 50 minutes) .
Within a period of 14 calendar days from the date of delivery or receipt of the Item, the Customer has the right to withdraw from the sales contract without giving any reason, under the following terms and conditions:
This withdrawal is unprovoked and in writing. The Customer fills in the special form which can be found both on our website https://inthegutter.gr/odigies-kai-entypo-dilosis-ypanachorisis/ and included in the packaging of the order and sends it to our Company either via the email address contact or through the postal address. Our Company will confirm in writing the receipt of the withdrawal letter, in the above two cases.
The withdrawal according to the above does not concern defective products or products, which show deficiencies in the agreed quality for which other provisions apply.
The Customer is obliged to return the product in the exact condition in which it was received (“ as new “), that is, the product must not have been used, worn, altered, and all relevant documents (certificates, warranty cards, etc.) must necessarily accompany the product.
The product must be accompanied by the original proof of purchase from the person who purchased the product.
The Customer is not obliged to pay our Company the amount spent by our Company for the shipment of the product, unless our Customer had expressly chosen a delivery method other than the standard delivery method indicated in our online store.
Our Customer is only responsible for the costs of returning the item to our Company , which (return) can only be carried out through the Courier Company with the name ” City Express Courier ” Peloponnese 10 – 546 31 – Thessaloniki, phone 2310266504 and 6972605858 – 6980445333 or by transporting the thing to our Company’s store.
The Customer is obliged to return the thing within a period of 14 calendar days from the receipt of his declaration of withdrawal to our Company as mentioned in item 1. It is enough to send the thing to our Company by the above deadline.
Our company is obliged and committed to this end to proceed without culpable delay and in any case within 14 calendar days from the day on which it was informed of the buyer’s decision to withdraw from the contract, to return to the buyer any price collected for the specific sales contract , using exactly the same means of payment as the consumer used for the original transaction, unless another arrangement is agreed between our Company and the Customer, provided that the product and its accompanying documents have been returned in accordance with the above .
Especially in the case of payment through the use of a credit card, our company is obliged to immediately notify the Bank of the cancellation of the transaction. However, following this information, our Company cannot do anything else and is not responsible for anything else, as the cancellation of the transaction carried out through a credit card can only be carried out by the Bank as the issuer of the credit card, by virtue of and based on the more specific terms of the banking contract between the Bank and the Customer.
Our company expressly declares and in accordance with the Law that it is entitled to withhold the refund of the price until it receives back the item(s) or until our Customer provides us with evidence that he sent the item back.
In the event that an item is accompanied by a gift, then upon exercise of the declaration of withdrawal, the gift must be returned together with the Item.
The right of withdrawal, as defined and described above , is not granted in the following cases:
In the event that the thing shows a defect or lack of agreed quality, the customer has, based on the Law (Civil Code, article 540), the following dissociative rights:
In particular, the customer can 1. demand without charge the correction or replacement of the thing with another, unless such an action is impossible or requires disproportionate costs 2. withdraw from the contract, unless it is an insignificant defect. Our company must carry out the correction or replacement in a reasonable time and without significant inconvenience to the buyer.
For a property to be considered contracted, it must have been agreed upon in writing by the Client and our Company, so as to eliminate the possibility of conflicts and disputes.
Otherwise, the Civil Code and all its relevant provisions apply.
In any case, the Customer must immediately inform our Company both of the finding of a defect and of the lack of a contracted property, either by mail or by any other type of document.
In addition to this, in any case our Company with its own consultants and experts will examine the product for which the Customer has complained about the existence of a defect or the lack of an agreed quality.
In the event that an error results in the shipment of products to our Customer without him having ordered the products in question, then the latter is obliged to immediately notify our Company in order to report the errors and undertake the return of these products at the costs and expenses of of our company. In no case does the unconditional receipt of these products or failure to inform the Company of the error, constitute acceptance or declaration of intent to purchase the products. The Customer or Third Party is obliged, in the event that our Company requests its products back, to return them immediately, at the latest within a period of 8 working days from the day of their delivery. Our company will inform him about the return process during which there will be no charge for him. In the event that the above deadline elapses fruitlessly, then our Company considers that the Customer has received the said products wishing to acquire them and is entitled to claim the price in any legal way, a price which the Customer is obliged to pay as the purchase price of the product he kept.
Every application and every item registered by our Customer is absolutely confidential and our Company will use it for the purposes of operating our online store and its proper communication with the Customer. Every email or other document sent to us by our Customer is not shared with third parties unless required by law.
Our website does not control the availability, content, personal data protection policy, quality and completeness of the services of other websites and pages to which it refers through “links”, hyperlinks or advertisements in the form of banners , skins , adventorials , etc. .t.l. Therefore, for any problem encountered during their visit/use, the user must contact the respective websites and pages directly, which are exclusively and fully responsible for the provision of their services. Our website should in no way be considered as endorsing or accepting the content or services of the websites and pages to which it refers or that it is linked to them in any other way. In no case is our website responsible for the terms of protection of personal data that any visitors to our website decide to give them.
“Links” to the network are allowed either through hyperlinks or images or videos only to its main page and not to pages that may have a password unless there is an express, contrary agreement between the owner of the content and the entity referring to it .
Our website may collect and use cookies and IP addresses .
Cookies are small text files that are stored on the hard drive of each visitor/user/member and do not take notice of any document or file that is stored or installed on their personal computer. Cookies are used in order for our website to recognize the visitor/user of the services and options provided by our website. They facilitate the access of the visitor/user to the services of our website. They can also be used for statistical purposes in order to determine in which areas our website has the most traffic or is more popular or for marketing purposes . In case the visitor/user does not wish to use cookies , he will not have access to some of the services of our website.
IP Address is the IP address through which the computer of each visitor/user/member has access to the internet. And IP addresses are used for statistical or marketing purposes .
The trademarks and all the content of the said website and our online store, including images, graphics, photos, designs, texts and the services provided , have been registered with the competent authorities and are protected as legally registered both in Greece and internationally, constituting intellectual and industrial property of our Company. Any use of the marks by a third party not authorized for this purpose is absolutely prohibited and is punishable under the applicable legal provisions. Consequently, none of them may be sold, copied, modified, reproduced, republished or transmitted or distributed in any way, in whole or in part. Each Customer understands and accepts that he is not granted the right to reproduce, copy, sell , resell and/or exploit commercially or in any way all or part of the content of this form. Their appearance on our website in no way means that we intend to transfer or assign any of our intellectual or industrial property rights.
We are the owners and managers of the website and online store called “In The Gutter “.
Our company has the brand name ” Molyvda Niki, In The Gutter .”. A.F.M128097992 Our registered office is our store at 14 Garbola Street 54631 Thessaloniki
Our contact details are below:
Telephone: 2315119260. (on working days and during opening hours between 11.00 a.m. and 3.00 p.m. and 6.00 p.m. – 9.00 p.m. except Monday and Wednesday evening hours). e – mail : sales@inthegutter.gr
Below we will present our new personal data protection policy in accordance with Regulation 2016/679 of the European Union, which we ask you to read carefully. This policy has been drafted by Us in very simple language so that it can be easily understood. In any case, for any information, clarification or question, do not hesitate to contact us at the contact details we mentioned above. This privacy policy complements the other terms of use of our website and our online store and does not replace them. The person responsible for the processing of personal data is our Company, the details of which are listed immediately above.
We collect your personal data when required and only then (see below). The Legal Basis for the processing of your data is either your consent or the execution of a contract or finally our need to comply with provisions of Public Law. These are processed in Greece and only by us.
The personal data we collect both from you who have made purchases from our online store and from you who have not purchased anything from our online store but have asked us to be informed about current offers, campaigns, discounts and any news from our store, we process them as detailed below with absolute respect for the reason why you gave them to us and making every effort to safely store and manage them.
For the sake of clearer presentation and easier understanding of how our privacy policy works, we will separate two categories in which you provide us with your personal data:
PERSONAL DATA YOU RECEIVE IN CONNECTION WITH TRANSACTIONS FROM OUR ELECTRONIC STORE WHICH YOU FINALLY MAKE:
We collect your simple personal information (ie: Country, Name, Address, Postal Code, City, Telephone, e-mail address) exactly as you enter them on our online platform, when you have decided to buy products from our online store, on the one hand for the operation of our online store and the execution of the relevant sales contracts according to Law , on the one hand for the correctness and legality of the transactions carried out through our online store. The purpose of keeping a file with your personal data and the relevant processing of them by Us is the purpose on the one hand of the correct and legal execution of each contract of purchase and sale from a distance and in particular via the Internet, on the other hand the observance of the rules of Tax and Financial Law. For these reasons (Execution of Contract and Legal Obligation see also below) we keep a relevant File with your personal data in accordance with the Law.
These personal data are registered by you during the process of registering as a Member in our online store, logging in and submitting a product order. In full compliance with the current legislation, we only ask you for the absolutely necessary personal data in order to execute the sales contract. You should know that the so-called authentication process , i.e. creating an account in someone’s name and receiving a relevant password to use it, is one of the safest ways to store personal data, as in principle it provides you with access to your account at any time. Safeguarding the secret code is an extremely important obligation of Yours as we are unable to control the use of Your Code by an unauthorized person. For us, every time someone uses Your Code it is as if You are doing business with us.
Without the submission of the information requested by us for the registration and connection process on our website ( login ) and without (cumulatively) the submission of the necessary information for the submission of the product/products order, we cannot execute your transaction.
In addition to the above, it is possible to enter personal information (Country, Name, Address, Postal Code, City, Telephone, e-mail address) of a third party in case you wish to purchase a product from our online store, however this will be sent to a third party of your choice.
In this case, we will manage the personal data of this third person in the same way as we will manage yours (as in the case that you buy something for you from our store), in accordance with this privacy protection policy.
The purpose of collecting said information from You is:
Your information will remain at the disposal of our Company in accordance with Tax and Civil Law for 12 years and will then be automatically deleted from Our File.
You can print these details at any time by logging in with your personal password in order to keep them in your File, electronic or paper for each use.
If the registration process (Creating an Account) is not completed as described in the terms of our online store, then all the data registered by You until then will not be stored by us at all. For this personal data which is collected by Us in the context of the execution of the sales contract, the exercise of the relevant Legal rights and compliance with the relevant Legal obligations, you have the rights that the Legislation provides you, specifically:
We do not sell, rent or in any way make available or publish your personal data to any third party other than 1.those with whom we will cooperate to complete your order, i.e. the cooperating courier companies who will undertake the transport and delivery of your products. Transport companies may contact you to ask for clarifications but also to inform you about the delivery of your products, and 2. Our third party partners who provide our company with technical support services such as e.g. Hosting services .
The only other case where we have to make your data available to third parties (except of course the cases we mentioned above) is the case where we have to comply with a relevant Law Order or a relevant Court Decision and only to the competent Authorities. And in this case, however, we will try to immediately inform you of the need to disclose your personal data.
We process your personal data in the European Union. If we transfer your personal data for processing outside the European Economic Area, then this will be done after we have received your relevant and specific consent for this purpose or if there is a Legal Reason that requires us to do so and always in compliance with the applicable Legislation regarding the guarantees required for the transmission of personal data.
PERSONAL DATA OF MINOR USERS
Visitors – users of the site who are minors, have access to the services of the site only with the consent of their parents or guardians and are not obliged to submit their personal information. In the event that such information is submitted by minors, we will make every effort, given the volume of information exchanged over the Internet, to delete the relevant information.
CHANGES TO PRIVACY SETTINGS
The present Privacy Policy is governed by applicable National and European Law. Any possible future change of the latter will also be the subject of our own relevant regulations, which we expressly reserve to modify in the future, if this becomes necessary, so that they correspond to the current relevant legal framework. Therefore, the present terms of personal data protection may be revised and updated at any time even without warning, although we will always make every effort to ensure that the users of our website have immediate information and information for the best service.
The contracts between our Company and our customers which are concluded through our online store are governed by European and Greek Law, as applicable. In case of use of our online store from a foreign country, the present conditions will apply again.
These terms can and will be updated whenever something changes in our Company Policy or whenever the Law requires changes to be made. All changes will be made in this text without any other special announcement.
Any dispute that will arise from the concluded sales contracts through the use of our online store will be resolved based on Greek Law and the Courts of Thessaloniki will be competent. For the out-of-court resolution of the dispute, the Customer can refer to the existing statutory institutions for the out-of-court settlement of consumer disputes, such as e.g. to the consumer associations, to the general secretariat of the Consumer, to the locally competent amicable settlement committees, to the Citizen’s advocate, etc.
According to the Directive 2013/11/EC, which was incorporated into the Greek legislation with the Decree 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative procedure is now provided Dispute Resolution throughout the European Union. If the Customer has a problem with a purchase he made from the Online Store and resides in the EU he can use this website https://webgate.ec.europa.eu/odr/main/?event=main.home.show
for out-of-court settlement of the dispute. The Alternative Dispute Resolution Body (ADR) certified for this purpose is: European Consumer Center of Greece (ECC GREECE) , Ave. Alexandra no . 144, 11 471, Athens, +30 2106460284 +30 2106460784 info@eccgreece.gr. The Customer can communicate with the above organization in order to guide him throughout the process of submitting and processing his complaint . All notifications must be made in writing.
It is expressly pointed out that the protection provided by Law 2251/1994 concerns only the “consumer”, as defined in Article 1 of Law 2251/1994. The invalidity of part of these terms does not invalidate all the terms but only leads to the invalidity and unenforceability of the part, the contract is otherwise valid and functions normally.
Those present are informed of article 3b of Law 2251/1994.
